FAQ
Stainless Steel models are completely stainless steel inside and out. The coloured models have the same inner cooking bowls and accessories but the outer heating part is not stainless, it's an aluminium alloy. The food is cooked inside the Stainless steel pots and not in the aluminium alloy outer pot.
The stainless steel model can only cook rice and steam a dish at the same time if you use TAC-S11 accessory for the 10 cups (this is not available for the 6 cup SS model). You can use the TAC-S03 (6 cups) or the TAC-S02 (10 cups) steaming accessories with the coloured units to cook rice and steam other dishes. If you want to steam using the TAC-S02/03 models with the Stainless Steel you can, but you can't cook rice at the same time. This is because the inner bowl sticks out higher than the outer unit and the steamer can not sit on top, unlike the coloured units.
During the manufacturing process of aluminum pots, a process called "anodic treatment" is performed. Its purpose is to artificially produce a thick and solid aluminum oxide film on the surface of the aluminum material. This film protects the inner surface of the aluminum pot. The hardness of the aluminum layer is approx 20 times that of untreated pure aluminum, exceeding that of ordinary steel and even rivals that of diamonds. It's chemical properties are stable and has good corrosion resistance. Daily cooking conditions do not destroy it, the cooking process makes it more durable as the boiling water or steam has a "pore-sealing" effect which can transform the film into a finer, tighter, more protective one.
NOTE: You are NOT cooking you food in this part. This is only the double boiling part. Your food is in a Stainless Steel bowl or in stainless steel accessories!
It takes approx 15 to 25 minutes to heat a cup of water and for it to evaporate (used for 1-4 cups). For 5 to 10 cups of rice you add more and it will take between 25-45 mins.
This is used if you want to keep your food warm. It will stay warm up to 3 hours. To turn on the main unit to just cook you just depress the big down cook switch.
After cooking, it is normal to have minor residue left on the surface of the cooker.
a. Fill the water to 2/3 of outer pot, add 30g Citric Acid or few slices of lemon or lime.
b. Let it cook till the water is boiling (about 40 minutes). Keep the water in boiling state for few minutes.
c. Turn off the cooker and unplug the power cable.
d. Let it sit for 1 hour, dispose the water and use a soft wet cloth to clean the inside
*DO NOT use baking soda to clean the cooker
*The cooker will be hot so please be careful when cleaning.
You can also put water inside the cooker to soak the overflowed ingredients and wipe.
The residue is caused from minerals and organic compounds from water and when it interacts with heat, oxygen, or carbon dioxide it undergoes a chemical change resulting in residue. The occurs when water is boiled over 60 degrees C.
You should dry your cooker with a cloth to prevent stains
Do not use use abrasive cleaners or wire brushes or steel. Use paper towels or soft cloths to wipe.
Tatung multifunctional cooker works like a double boiler and produces steam by heating water to cook the food. When steam is generated the cooker will move and the steam pushes the lid of the pot to make a sound when it collides with the outer pot. When the cooking stops, the mechanism will "jump off"" and when the metal cools it will make a sound and is normal.
The evaporation of protective oil of internal parts of the cooker will smoke away after several uses and is normal.
The aluminum of the coloured units on the outer side may turn black due to the water quality. Please wipe with a clean wet cloth and keep it dry.
Tatung products sold here are rated for New Zealand power and have a 3 point plug, no adaptors or transformers needed.
Only Red, Green, Gold/Champagne are available in NZ. Green is the OG (original), Red is synonmous with good luck in Chinese culture and Gold is self explanatory. Stainless steel is of course stainless steel and not coloured per se. There are no other colours or sizes available in NZ as the models have to undergo strict testing in order to be brought into the NZ and Australian market. I have all the possible sizes and colours and accessories that are available in NZ.
6 Cups: 2.4 L and maximum cooked rice capacity is 1.08 Litres
10 Cups: 4 L and maximum cooked rice capacity is 1.8 Litres
6 cups: 240 V, 50 Hz. Power consumption: 600 W
10 cups: 220-240 V, 50-60 Hz. Power consumption: 800 W
Units are made in Taiwan and come with a standard one year manufacturer warranty. Accessories are considered consumbles by the manufacturer and do not have a warranty.
There are two service agents in Auckland/NZ. Contact me before hand. The main trouble shoot is to check the outer bowl is clean as well as the inner bowl bottom. A build up of food/sauces will interfere with the heating of the units.
